All order changes should be reported prior to shipping by email at email@example.com and the same must be accepted by GOODIES.
If GOODIES worngly shipped the goods discrepant from what you ordered, such goods are returned and replaced by the same products. However, if such goods are manufactured to skilled craftsmanship, they will be replaced by the alternate or similar products as a nature of the products.
All returned goods may be subject to quality for merchandise.
Defective return does not include returns for incompatibility.
GOODIES reserves the right to replace defective goods or to issue a refund if GOODIES sees more fit.
All refunds will be maximum of the original value of goods or the current market price, whichever is less.
There will be no refund for shipping under any circumstances.
All returns require prior authorization and must be returned in the original packing with all accessories, documentation including a copy of original purchase invoice. To request a GOODIES Return Merchandise Authorization, send an email and obtain an GRMA number, and clearly write the number on the invoice copy enclosed with the returned merchandise and on the packing from outside. Please keep the GRMA number and reference it when calling or emailing to check on the status of your return. Incomplete or unauthorized returns will be refused and will be returned to you.
Please include the following information in your email.Full name of purchaser (i.e., name of buyer)Email address used to place order (i.e., ……………………..)If the product is defective or damaged, please tell us if you want an exchange for the same, or equivalent,or similar goods.